{"id":3,"date":"2026-03-03T11:23:09","date_gmt":"2026-03-03T11:23:09","guid":{"rendered":"http:\/\/heywell.online\/?page_id=3"},"modified":"2026-11-06T20:40:15","modified_gmt":"2026-11-06T12:40:15","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/heywell.online\/zh\/privacy-policy\/","title":{"rendered":"\u9690\u79c1\u653f\u7b56"},"content":{"rendered":"\n<div class=\"hl\"><span class=\"hl-tag\">\u6cd5\u5f8b\u6761\u6b3e<\/span><h1>\u9690\u79c1\u653f\u7b56<\/h1><p class=\"hl-date\">\u6700\u540e\u66f4\u65b0\uff1a2026\u5e7411\u67084\u65e5<\/p><nav class=\"hl-nav\"><a href=\"\/zh\/terms-and-conditions\/\">\u6761\u6b3e\u4e0e\u6761\u4ef6<\/a><a href=\"\/zh\/refund-policy\/\">\u9000\u6b3e\u4e0e\u9000\u8d27<\/a><a href=\"\/zh\/shipping-policy\/\">\u914d\u9001\u653f\u7b56<\/a><a href=\"\/zh\/privacy-policy\/\" class=\"on\">\u9690\u79c1\u653f\u7b56<\/a><\/nav><div class=\"hl-intro\"><p>\u672c\u58f0\u660e\u8bf4\u660e HeyWell \u5982\u4f55\u4f9d\u7167\u9a6c\u6765\u897f\u4e9a\u300a2010\u5e74\u4e2a\u4eba\u8d44\u6599\u4fdd\u62a4\u6cd5\u300b\uff08PDPA\uff09\u6536\u96c6\u3001\u4f7f\u7528\u548c\u4fdd\u62a4\u60a8\u7684\u4e2a\u4eba\u8d44\u6599\u3002\u4f7f\u7528\u672c\u7f51\u7ad9\u6216\u4e0b\u5355\uff0c\u5373\u8868\u793a\u60a8\u540c\u610f\u6211\u4eec\u6309\u672c\u58f0\u660e\u6240\u8ff0\u65b9\u5f0f\u5904\u7406\u60a8\u7684\u4e2a\u4eba\u8d44\u6599\u3002<\/p><\/div>\n<h2>1. \u8c01\u8d1f\u8d23\u60a8\u7684\u8d44\u6599<\/h2>\n<p><span class=\"fill\">[Registered business name]<\/span> (<span class=\"fill\">[SSM registration no.]<\/span>\uff09\uff0c\u4ee5 HeyWell \u540d\u4e49\u7ecf\u8425\uff0c\u8d1f\u8d23\u901a\u8fc7 heywell.online \u6536\u96c6\u7684\u4e2a\u4eba\u8d44\u6599\u3002<\/p>\n<h2>2. \u6211\u4eec\u6536\u96c6\u7684\u8d44\u6599<\/h2>\n<ul><li><strong>\u60a8\u63d0\u4f9b\u7684\u8d44\u6599\uff1a<\/strong> \u60a8\u7684\u59d3\u540d\u3001\u7535\u8bdd\u53f7\u7801\u3001\u7535\u90ae\u3001\u914d\u9001\u53ca\u8d26\u5355\u5730\u5740\u3001\u8ba2\u5355\u5907\u6ce8\uff0c\u4ee5\u53ca\u60a8\u901a\u8fc7 WhatsApp\u3001\u7535\u90ae\u6216\u6211\u4eec\u7684\u8868\u683c\u53d1\u9001\u7684\u8baf\u606f\u3002<\/li><li><strong>\u8ba2\u5355\u8d44\u6599\uff1a<\/strong> \u60a8\u8d2d\u4e70\u7684\u4ea7\u54c1\u3001\u8ba2\u5355\u8bb0\u5f55\u548c\u4ed8\u6b3e\u72b6\u6001\u3002<\/li><li><strong>\u8d26\u6237\u8d44\u6599\uff1a<\/strong> \u5982\u679c\u60a8\u6ce8\u518c\u8d26\u6237\uff0c\u60a8\u7684\u767b\u5f55\u8d44\u6599\u3002\u60a8\u7684\u5bc6\u7801\u7ecf\u52a0\u5bc6\u50a8\u5b58\uff0c\u6211\u4eec\u65e0\u6cd5\u770b\u5230\u3002<\/li><li><strong>\u6280\u672f\u8d44\u6599\uff1a<\/strong> \u60a8\u7684 IP \u5730\u5740\u3001\u6d4f\u89c8\u5668\u548c\u8bbe\u5907\u7c7b\u578b\uff0c\u4ee5\u53ca\u60a8\u4f7f\u7528\u672c\u7f51\u7ad9\u7684\u65b9\u5f0f\uff0c\u901a\u8fc7 cookies \u6536\u96c6\u3002<\/li><\/ul>\n<p>\u4ed8\u6b3e\u7531\u6211\u4eec\u7684\u652f\u4ed8\u670d\u52a1\u5546\u5904\u7406\u3002\u6211\u4eec\u4e0d\u4f1a\u63a5\u6536\u6216\u50a8\u5b58\u60a8\u5b8c\u6574\u7684\u94f6\u884c\u5361\u53f7\u7801\u6216\u7f51\u4e0a\u94f6\u884c\u767b\u5f55\u8d44\u6599\u3002<\/p>\n<h2>3. \u6211\u4eec\u4e3a\u4f55\u4f7f\u7528\u8fd9\u4e9b\u8d44\u6599<\/h2>\n<ul><li>\u5904\u7406\u3001\u914d\u9001\u53ca\u8ddf\u8fdb\u60a8\u7684\u8ba2\u5355<\/li><li>\u6838\u5b9e\u4ed8\u6b3e\u5e76\u9632\u6b62\u6b3a\u8bc8<\/li><li>\u56de\u7b54\u60a8\u7684\u95ee\u9898\u5e76\u63d0\u4f9b\u5ba2\u6237\u670d\u52a1<\/li><li>\u4fdd\u5b58\u6cd5\u5f8b\u89c4\u5b9a\u7684\u4e1a\u52a1\u3001\u4f1a\u8ba1\u548c\u7a0e\u52a1\u8bb0\u5f55<\/li><li>\u6539\u5584\u6211\u4eec\u7684\u7f51\u7ad9\u548c\u4ea7\u54c1<\/li><li>\u5411\u60a8\u53d1\u9001\u65b0\u95fb\u548c\u4fc3\u9500\u8d44\u8baf\uff0c\u4f46 <strong>\u4ec5\u5728\u60a8\u540c\u610f\u7684\u60c5\u51b5\u4e0b<\/strong>\u3002\u60a8\u53ef\u4ee5\u968f\u65f6\u53d6\u6d88\u8ba2\u9605\u3002<\/li><\/ul>\n<p>\u60a8\u5fc5\u987b\u63d0\u4f9b\u59d3\u540d\u3001\u7535\u8bdd\u53f7\u7801\u548c\u5730\u5740\uff0c\u6211\u4eec\u624d\u80fd\u4e3a\u60a8\u914d\u9001\u8ba2\u5355\u3002\u6ca1\u6709\u8fd9\u4e9b\u8d44\u6599\uff0c\u6211\u4eec\u65e0\u6cd5\u5b8c\u6210\u60a8\u7684\u8d2d\u4e70\u3002<\/p>\n<h2>4. \u6211\u4eec\u4e0e\u8c01\u5206\u4eab\u8d44\u6599<\/h2>\n<p>\u6211\u4eec\u53ea\u4f1a\u4e0e\u534f\u52a9\u6211\u4eec\u7ecf\u8425\u5546\u5e97\u7684\u7b2c\u4e09\u65b9\u5206\u4eab\u60a8\u7684\u8d44\u6599\uff0c\u5e76\u4e14\u53ea\u63d0\u4f9b\u4ed6\u4eec\u6240\u9700\u7684\u90e8\u5206\uff1a<\/p>\n<ul><li>\u5feb\u9012\u548c\u914d\u9001\u5408\u4f5c\u4f19\u4f34\uff0c\u7528\u4e8e\u914d\u9001\u60a8\u7684\u5305\u88f9<\/li><li>\u6211\u4eec\u7684\u652f\u4ed8\u670d\u52a1\u5546\uff0c\u7528\u4e8e\u5904\u7406\u60a8\u7684\u4ed8\u6b3e<\/li><li>\u6211\u4eec\u7684\u7f51\u7ad9\u6258\u7ba1\u3001\u7535\u90ae\u548c\u901a\u8baf\u670d\u52a1\u5546<\/li><li>\u5206\u6790\u670d\u52a1\u5546\uff0c\u7528\u4e8e\u4e86\u89e3\u7f51\u7ad9\u7684\u4f7f\u7528\u60c5\u51b5<\/li><li>\u6cd5\u5f8b\u8981\u6c42\u65f6\uff0c\u653f\u5e9c\u6216\u76d1\u7ba1\u673a\u6784<\/li><\/ul>\n<p>\u6211\u4eec <strong>\u7edd\u4e0d\u51fa\u552e<\/strong> \u60a8\u7684\u4e2a\u4eba\u8d44\u6599\u3002\u90e8\u5206\u670d\u52a1\u5546\u53ef\u80fd\u4f1a\u5c06\u8d44\u6599\u50a8\u5b58\u5728\u9a6c\u6765\u897f\u4e9a\u5883\u5916\u7684\u670d\u52a1\u5668\u4e0a\u3002\u5728\u8fd9\u79cd\u60c5\u51b5\u4e0b\uff0c\u6211\u4eec\u4f1a\u91c7\u53d6\u5408\u7406\u63aa\u65bd\u786e\u4fdd\u60a8\u7684\u8d44\u6599\u53d7\u5230\u4fdd\u62a4\u3002<\/p>\n<h2>5. Cookies<\/h2>\n<p>\u6211\u4eec\u4f7f\u7528\u5fc5\u8981\u7684 cookies \u6765\u7ef4\u6301\u8d2d\u7269\u8f66\u548c\u767b\u5f55\u529f\u80fd\uff0c\u5e76\u4f7f\u7528\u5206\u6790 cookies \u6765\u4e86\u89e3\u8bbf\u5ba2\u5982\u4f55\u4f7f\u7528\u6211\u4eec\u7684\u7f51\u7ad9\u3002\u60a8\u53ef\u4ee5\u5728\u6d4f\u89c8\u5668\u8bbe\u7f6e\u4e2d\u963b\u6b62\u6216\u5220\u9664 cookies\uff0c\u4f46\u7f51\u7ad9\u7684\u90e8\u5206\u529f\u80fd\uff08\u4f8b\u5982\u8d2d\u7269\u8f66\uff09\u53ef\u80fd\u65e0\u6cd5\u6b63\u5e38\u8fd0\u4f5c\u3002<\/p>\n<h2>6. \u8d44\u6599\u4fdd\u5b58\u671f\u9650<\/h2>\n<p>\u6211\u4eec\u53ea\u5728\u4e0a\u8ff0\u7528\u9014\u6240\u9700\u7684\u671f\u95f4\u5185\u4fdd\u5b58\u60a8\u7684\u4e2a\u4eba\u8d44\u6599\u3002\u8ba2\u5355\u548c\u4ed8\u6b3e\u8bb0\u5f55\u6700\u957f\u4fdd\u5b587\u5e74\uff0c\u4ee5\u7b26\u5408\u4f1a\u8ba1\u548c\u7a0e\u52a1\u8981\u6c42\u3002\u4e4b\u540e\uff0c\u8fd9\u4e9b\u8d44\u6599\u5c06\u88ab\u5220\u9664\u6216\u533f\u540d\u5316\u5904\u7406\u3002<\/p>\n<h2>7. \u6211\u4eec\u5982\u4f55\u4fdd\u62a4\u8d44\u6599<\/h2>\n<p>\u6211\u4eec\u7684\u7f51\u7ad9\u4f7f\u7528\u52a0\u5bc6\u8fde\u63a5\uff08HTTPS\uff09\uff0c\u5ba2\u6237\u8d44\u6599\u4ec5\u9650\u9700\u8981\u5904\u7406\u60a8\u8ba2\u5355\u7684\u4eba\u5458\u67e5\u9605\u3002\u6ca1\u6709\u4efb\u4f55\u7cfb\u7edf\u662f\u7edd\u5bf9\u5b89\u5168\u7684\uff0c\u4f46\u6211\u4eec\u4f1a\u91c7\u53d6\u5408\u7406\u63aa\u65bd\uff0c\u4fdd\u62a4\u60a8\u7684\u8d44\u6599\u514d\u906d\u9057\u5931\u3001\u6ee5\u7528\u548c\u672a\u7ecf\u6388\u6743\u7684\u67e5\u9605\u3002<\/p>\n<h2>8. \u60a8\u7684\u6743\u5229<\/h2>\n<p>\u6839\u636e PDPA\uff0c\u60a8\u53ef\u4ee5\uff1a<\/p>\n<ul><li>\u8981\u6c42\u83b7\u53d6\u6211\u4eec\u6240\u6301\u6709\u7684\u60a8\u7684\u4e2a\u4eba\u8d44\u6599\u526f\u672c<\/li><li>\u8981\u6c42\u6211\u4eec\u66f4\u6b63\u9519\u8bef\u3001\u4e0d\u5b8c\u6574\u6216\u8fc7\u65f6\u7684\u8d44\u6599<\/li><li>\u64a4\u56de\u60a8\u7684\u540c\u610f\uff0c\u6216\u8981\u6c42\u6211\u4eec\u505c\u6b62\u5411\u60a8\u53d1\u9001\u8425\u9500\u8d44\u8baf<\/li><li>\u5c31\u6211\u4eec\u5982\u4f55\u5904\u7406\u60a8\u7684\u8d44\u6599\u63d0\u51fa\u67e5\u8be2\u6216\u6295\u8bc9<\/li><\/ul>\n<p>\u5982\u9700\u63d0\u51fa\u8bf7\u6c42\uff0c\u8bf7\u901a\u8fc7 WhatsApp\uff08<span class=\"fill\">[WhatsApp number]<\/span>\uff09\u6216\u7535\u90ae\uff08<a href=\"mailto:contact.support@heywell.online\">contact.support@heywell.online<\/a>\uff09\u8054\u7cfb\u6211\u4eec\u3002\u6211\u4eec\u4f1a\u572821\u5929\u5185\u56de\u590d\u3002\u6839\u636e PDPA \u7684\u89c4\u5b9a\uff0c\u67e5\u9605\u8d44\u6599\u7684\u8bf7\u6c42\u53ef\u80fd\u4f1a\u6536\u53d6\u5c11\u91cf\u8d39\u7528\u3002<\/p>\n<h2>9. \u513f\u7ae5<\/h2>\n<p>\u672c\u7f51\u7ad9\u5e76\u975e\u4e3a\u672a\u6ee118\u5c81\u7684\u513f\u7ae5\u800c\u8bbe\u3002\u672a\u7ecf\u7236\u6bcd\u6216\u76d1\u62a4\u4eba\u540c\u610f\uff0c\u6211\u4eec\u4e0d\u4f1a\u6545\u610f\u6536\u96c6\u513f\u7ae5\u7684\u4e2a\u4eba\u8d44\u6599\u3002<\/p>\n<h2>10. \u653f\u7b56\u7684\u66f4\u6539<\/h2>\n<p>\u6211\u4eec\u53ef\u80fd\u4f1a\u4e0d\u65f6\u66f4\u65b0\u672c\u653f\u7b56\u3002\u6700\u65b0\u7248\u672c\u5c06\u59cb\u7ec8\u520a\u767b\u5728\u672c\u9875\u9762\uff0c\u5e76\u6ce8\u660e\u6700\u540e\u66f4\u65b0\u65e5\u671f\u3002<\/p><div class=\"hl-contact\"><h2>\u8054\u7cfb\u6211\u4eec<\/h2><ul><li><strong><span class=\"fill\">[Registered business name]<\/span><\/strong> (<span class=\"fill\">[SSM registration no.]<\/span>\uff09\uff0c\u4ee5 HeyWell \u540d\u4e49\u7ecf\u8425<\/li><li>23A-08 Menara Ecoworld, 2, Jalan Hang Tuah, Bukit Bintang City Centre, 55100 Kuala Lumpur<\/li><li>WhatsApp\uff1a <span class=\"fill\">[WhatsApp number]<\/span><\/li><li>\u7535\u90ae\uff1a <a href=\"mailto:contact.support@heywell.online\">contact.support@heywell.online<\/a><\/li><li>\u8425\u4e1a\u65f6\u95f4\uff1a\u5468\u4e00\u81f3\u5468\u516d\uff0c\u4e0a\u53489\u70b9\u81f3\u4e0b\u53486\u70b9<\/li><\/ul><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>\u6cd5\u5f8b\u6761\u6b3e \u9690\u79c1\u653f\u7b56 \u6700\u540e\u66f4\u65b0\uff1a2026\u5e74 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Privacy Policy | HeyWell<\/title>\n<meta name=\"description\" content=\"HeyWell \u5982\u4f55\u4f9d\u636e\u9a6c\u6765\u897f\u4e9a\u300a2010 \u5e74\u4e2a\u4eba\u8d44\u6599\u4fdd\u62a4\u6cd5\u300b(PDPA) \u6536\u96c6\u3001\u4f7f\u7528\u53ca\u4fdd\u62a4\u60a8\u7684\u4e2a\u4eba\u8d44\u6599\u3002\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/heywell.online\/zh\/privacy-policy\/\" \/>\n<meta property=\"og:locale\" content=\"zh_CN\" \/>\n<meta property=\"og:locale:alternate\" content=\"en_US\" \/>\n<meta property=\"og:locale:alternate\" content=\"ms_MY\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy Policy | HeyWell\" \/>\n<meta property=\"og:description\" content=\"How HeyWell collects, uses and protects your personal data, in line with 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