{"id":293,"date":"2026-11-04T10:06:00","date_gmt":"2026-11-04T02:06:00","guid":{"rendered":"https:\/\/heywell.online\/shipping-policy\/"},"modified":"2026-11-06T20:40:14","modified_gmt":"2026-11-06T12:40:14","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/heywell.online\/ms\/shipping-policy\/","title":{"rendered":"Dasar Penghantaran"},"content":{"rendered":"\n<div class=\"hl\"><span class=\"hl-tag\">Dasar<\/span><h1>Dasar Penghantaran<\/h1><p class=\"hl-date\">Kemas kini terakhir: 4 November 2026<\/p><nav class=\"hl-nav\"><a href=\"\/ms\/terms-and-conditions\/\">Terma &amp; Syarat<\/a><a href=\"\/ms\/refund-policy\/\">Bayaran Balik &amp; Pemulangan<\/a><a href=\"\/ms\/shipping-policy\/\" class=\"on\">Penghantaran<\/a><a href=\"\/ms\/privacy-policy\/\">Privasi<\/a><\/nav><div class=\"hl-intro\"><p>Kami menghantar ke seluruh Malaysia, dari Semenanjung Malaysia ke Sabah, Sarawak dan Labuan. Penghantaran adalah percuma untuk setiap pesanan. Ini tempoh yang diambil.<\/p><\/div>\n<h2>1. Kawasan penghantaran<\/h2>\n<p>Kami kini hanya menghantar ke alamat di Malaysia.<\/p>\n<h2>2. Tempoh penghantaran<\/h2>\n<table><tbody><tr><th>Kawasan<\/th><th>Anggaran penghantaran<\/th><\/tr><tr><td>Lembah Klang<\/td><td>Penghantaran hari yang sama tersedia untuk pesanan yang disahkan sebelum <span class=\"fill\">[cut-off time]<\/span>. Jika tidak, 1 hingga 2 hari bekerja.<\/td><\/tr><tr><td>Semenanjung Malaysia<\/td><td>1 hingga 3 hari bekerja selepas dihantar<\/td><\/tr><tr><td>Malaysia Timur (Sabah, Sarawak &amp; Labuan)<\/td><td>3 hingga 5 hari bekerja selepas dihantar<\/td><\/tr><\/tbody><\/table>\n<p>Kami membungkus dan menghantar pesanan dalam tempoh <strong>1 hingga 2 hari bekerja<\/strong> selepas pembayaran disahkan (Isnin hingga Sabtu, kecuali cuti umum). Tempoh penghantaran adalah anggaran dan mungkin lebih lama semasa jualan, musim perayaan, cuaca buruk atau kelewatan kurier.<\/p>\n<h2>3. Caj penghantaran<\/h2>\n<p><strong>Penghantaran adalah percuma<\/strong> untuk setiap pesanan ke mana-mana alamat di Malaysia, termasuk Sabah, Sarawak dan Labuan. Tiada jumlah pesanan minimum.<\/p>\n<h2>4. Menjejak pesanan anda<\/h2>\n<p>Sebaik sahaja pesanan anda dihantar, kami akan menghantar nama kurier dan nombor penjejakan melalui e-mel atau WhatsApp.<\/p>\n<h2>5. Alamat penghantaran anda<\/h2>\n<ul><li>Sila pastikan nama, alamat dan nombor telefon anda betul sebelum membayar. Hubungi kami segera jika anda perlu mengubahnya; kami tidak boleh mengubah alamat selepas bungkusan dihantar.<\/li><li>Jika bungkusan dipulangkan kepada kami kerana alamat salah atau tiada sesiapa untuk menerimanya, kami boleh menghantarnya semula, tetapi caj penghantaran kali kedua ditanggung oleh anda.<\/li><\/ul>\n<h2>6. Apabila bungkusan anda tiba<\/h2>\n<p>Sila periksa bungkusan apabila anda menerimanya. Jika ada yang rosak, salah atau hilang, beritahu kami dalam tempoh 7 hari seperti yang diterangkan dalam <a href=\"\/ms\/refund-policy\/\">Dasar Bayaran Balik &amp; Pemulangan<\/a>kami. Simpan produk di tempat yang sejuk dan kering, jauh daripada cahaya matahari langsung, seperti arahan pada label.<\/p><div class=\"hl-contact\"><h2>Hubungi kami<\/h2><ul><li><strong><span class=\"fill\">[Registered business name]<\/span><\/strong> (<span class=\"fill\">[SSM registration no.]<\/span>), berniaga sebagai HeyWell<\/li><li>23A-08 Menara Ecoworld, 2, Jalan Hang Tuah, Bukit Bintang City Centre, 55100 Kuala Lumpur<\/li><li>WhatsApp: <span class=\"fill\">[WhatsApp number]<\/span><\/li><li>E-mel: <a href=\"mailto:contact.support@heywell.online\">contact.support@heywell.online<\/a><\/li><li>Waktu: Isnin hingga Sabtu, 9 pagi hingga 6 petang<\/li><\/ul><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Dasar Dasar Penghantaran Kemas kini terakhir: 4 November 2026 Terma &amp; SyaratBayaran Balik &amp; PemulanganPenghantaranPrivasi Kami menghantar ke seluruh Malaysia, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-293","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Shipping Policy \u2013 Free Delivery in Malaysia | HeyWell<\/title>\n<meta name=\"description\" content=\"Penghantaran percuma ke seluruh Malaysia. 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